ADVault has entered a strategic partnership with the National Hospice and Palliative Care Organization (NHPCO) to equip its members with simple to use and even easier to facilitate digital advance care planning (ACP) resources, secure and always accessible ACP document and portable medical order (PMO) form storage and sharing, and detailed compliance and performance reporting to operate a successful ACP program.
MyDirectives Solutions, powered by ADVault, allow everyone to explore treatment options, express their values, and make smart choices for future, urgent, and end-of-life care. NHPCO is the nation’s largest nonprofit membership organization representing hospice and palliative care programs and professionals committed to improving end-of-life care and expanding access to palliative and hospice care services in ways that profoundly enhance quality of life for people with serious illness and their loved ones.
As a NHPCO Signature Strategic Partner and in preparation for National Healthcare Decisions Day (April 16), ADVault will conduct the “Advance Care Planning As It Should Be: How To Make Advance Care Planning Conversations Easier and More Valuable Each and Every Time” webinar on April 13 which will provide NHPCO members the continuing education training they want to engage in ACP consultations and encourage physicians to drive more palliative and hospice care referrals sooner. Throughout the year, the ADVault team is committed to sharing its expertise in ACP program best practices at the NHPCO’s Virtual Interdisciplinary Conference April 24-26, the Leadership Conference October 2-4 in Little Rock, Arkansas, and in “guest blogs” posted on each other’s website.
“NHPCO gives practical guidance to hospice and palliative caregivers so they can give patients, families, friends, and caregivers comfort, peace, and dignity during life’s most intimate and vulnerable times,” said ADVault CEO Scott Brown. “So too, ADVault is committed to making sure those suffering with terminal or serious illness have a voice in their care. Our symbiotic missions represent a unique opportunity to increase early referrals to hospice and palliative partners and leverage intuitive ACP tools to capture, store, and share patient’s medical goals, treatment priorities, and care preferences.”
“So too, ADVault is committed to making sure those suffering with terminal or serious illness have a voice in their care. Our symbiotic missions represent a unique opportunity to increase early referrals to hospice and palliative partners and leverage intuitive ACP tools to capture, store, and share patient’s medical goals, treatment priorities, and care preferences.”
Brown says that one of the most caring things hospice and palliative care teams can do for those in their care is to ensure ACP documents, video recordings, and PMO forms are securely accessible across the continuum of care. By doing so, clinicians grant invaluable peace of mind that patient wishes may be considered when they are unable to speak for themselves. “But while many hospice and palliative care specialists are having these discussions, and they may even be committing one’s values to paper, often urgent care teams find these documents are missing or are difficult to access when seconds count and minutes matter. A disappointing result after thoughtful conversations took place that ultimately delivered a false sense of security that patients will not be subjected to unwanted and unnecessary hospitalizations, procedures, and stays in the ICU.”
“To eliminate this miss opportunity, an increasing number of hospice and palliative care leaders have turned to MyDirectives for Clinicians™, the industry’s premier digital ACP tools from ADVault to electronically prepare and upload advance directive information and ensure accessibility across the healthcare ecosystem 24/7/365,” says Brown. “Another added benefit, automatic end-to-end tracking of ACP time and activities supports robust reporting that minimizes payer reimbursement denials and compliance risk, while simultaneously diversifying hospice and palliative care business revenues and increasing the return on investment (ROI) from developing an ACP program.”
The MyDirectives for Clinicians technology solution empowers individuals, with the assistance of trained facilitators, to digitally record their values concerning location of care, life-sustaining treatments, CPR, medical treatment goals, and organ donation, as well as naming one or more healthcare surrogates. Its SaaS platform uses an intuitive Q&A format to guide discussions and quickly populate ACP document and portable medical order forms and then securely store and share electronically signed and witnessed documentation via the ADVault Exchange™. From the moment an ACP conversation is suggested, a consult is held, and documents are created or uploaded, session duration and work done is catalogued to support agency fee-for-service CPT code reimbursement requests, as well as demonstrate its data-driven commitment to value-based care.
Through its new strategic partnership Brown hopes to educate NHPCO members on ways to conduct better ongoing advance care interactions by leveraging technology that honors patient’s wishes and their ROI. Likewise, the partnership allows ADVault to uncover more ways it can support hospice and palliative care innovators in addressing the growing needs of America’s aging population with terminal and serious illnesses.
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